Terms of Service
Last updated: July 2026 governed by Indian law, with terms for our international clients in the US, UK and EU.
1. Acceptance of terms
These Terms of Service ("Terms") are a legally binding electronic record under the Information Technology Act, 2000 and rules made thereunder, and do not require any physical or digital signature. By accessing vedelam.com or engaging VEDELAM's services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Who we are
VEDELAM is a digital marketing, design, AI and engineering studio headquartered at 43, Damdama Lake Road, Sohna, Gurugram, Haryana, India, with teams operating from Mohali, Patna, Hyderabad and Bengaluru, serving clients across India, the United Kingdom and the United States.
3. Services & client agreements
This website provides general information about VEDELAM. Specific services including strategy, design, marketing, AI and engineering work are delivered under a separate signed statement of work, proposal or master services agreement with each client ("Engagement Agreement"). Where these Terms conflict with a signed Engagement Agreement, the Engagement Agreement governs for that engagement.
4. Eligibility & account responsibility
You represent that you are at least 18 years old and have the authority to bind the organisation you represent, if any, to these Terms. You are responsible for the accuracy of information you submit to us and for maintaining the confidentiality of any credentials issued to you for shared tools or portals.
5. Acceptable use
You agree not to: use this website for any unlawful purpose or in violation of applicable law, including the IT Act, 2000; attempt to gain unauthorised access to our systems or those of our clients; upload malicious code; scrape or harvest content without permission; or misrepresent your identity or affiliation when contacting us.
6. Intellectual property
All content on this website including text, graphics, logos, brand assets and code is owned by VEDELAM or its licensors and protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and applicable international IP treaties (including the Berne Convention). Nothing on this website grants you a licence to use VEDELAM's trademarks, brand assets or proprietary methodology without prior written consent.
7. Client deliverables & ownership
Ownership, licensing and usage rights for deliverables produced during a client engagement (designs, code, campaigns, content and strategy documents) are governed exclusively by the applicable Engagement Agreement, not by these Terms. Unless otherwise agreed in writing, VEDELAM retains ownership of pre-existing tools, frameworks and internal methodologies used to deliver the work.
8. Fees & payment
Where services are engaged, fees, invoicing schedules, currency and late-payment terms are set out in the Engagement Agreement. Unless stated otherwise, invoices are payable within 15 days of issue, and international payments (from clients in the US, UK or elsewhere) are subject to applicable foreign exchange and bank transfer terms, with each party responsible for its own transfer and conversion charges.
9. Confidentiality
Each party agrees to keep confidential any non-public business, technical or strategic information disclosed by the other in connection with an engagement, and to use it solely for the purposes of that engagement, except where disclosure is required by law or a valid order of a court or government authority.
10. Warranties & disclaimers
This website and its content are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement, to the maximum extent permitted by applicable law. We do not warrant that the website will be uninterrupted, error-free or secure at all times.
11. Limitation of liability
To the maximum extent permitted under the Indian Contract Act, 1872 and other applicable law, VEDELAM shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from use of this website. Our aggregate liability for any claim relating to this website shall not exceed the amount, if any, paid by you to us in the twelve months preceding the claim. Liability arising from a specific client engagement is governed separately by the relevant Engagement Agreement.
12. Indemnification
You agree to indemnify and hold VEDELAM, its partners and employees harmless from any claims, losses or expenses (including reasonable legal fees) arising from your misuse of this website or breach of these Terms.
13. Third-party links
This website may reference or link to third-party platforms, client sites or social media. VEDELAM is not responsible for the content, terms or privacy practices of any third-party site.
14. Termination
We may suspend or restrict access to this website at our discretion, including where we believe these Terms have been violated. Termination of a specific client engagement is governed by the terms of the relevant Engagement Agreement.
15. Governing law & jurisdiction
These Terms are governed by the laws of India, without regard to conflict-of-laws principles. Subject to the arbitration clause below, courts at Gurugram, Haryana shall have exclusive jurisdiction over any dispute. For clients contracting with VEDELAM from the United States, United Kingdom or European Union, the Engagement Agreement may separately specify supplementary governing-law or venue terms agreed between the parties.
16. Dispute resolution & arbitration
Any dispute, controversy or claim arising out of or relating to these Terms shall first be addressed through good-faith negotiation. If unresolved within 30 days, the dispute shall be referred to and finally resolved by arbitration in Gurugram, India, seated in English, before a sole arbitrator appointed by mutual agreement, in accordance with the Arbitration and Conciliation Act, 1996, and the arbitral award shall be final and binding on the parties.
17. Force majeure
Neither party shall be liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, civil unrest, government action, internet or infrastructure outages, or public health emergencies.
18. Severability & entire agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force. These Terms, together with any applicable Engagement Agreement, constitute the entire agreement between you and VEDELAM regarding use of this website.
19. Changes to these terms
We may revise these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms. Material changes will be reflected by an updated "last updated" date.
20. Contact
Questions about these Terms can be sent to mail@vedelam.com or to 43, Damdama Lake Road, Sohna, Gurugram, Haryana, India.